EULA (the short version)

✓ what you can do

• Use MementoBook for personal events or internal business purposes
• Create events and collect messages from guests
• Set up kiosks at your events for guest messages
• Own and control all your event content and guest messages
• Export your data anytime
• Delete your account whenever you want
• Purchase event credits that last 1 year
• Get automatic video compilations of your event messages

✗ what you can't do

• Copy, modify, or reverse engineer the app
• Use it for anything illegal or harmful
• Build a competing product using our service
• Upload content that infringes others' rights
• Create fake, deceptive, or malicious events
• Harass, abuse, or spam anyone
• Share or resell your account or event credits
• Try to hack or bypass our security

💰 pricing & event credits

• First event: Completely free, no credit card required
• Event credits: Buy individual event credits as needed
• Credits expire: 1 year from purchase date
• No refunds: Event credits are generally non-refundable (but contact us if there's a technical issue)
• Subscriptions: If we offer subscription plans, they auto-renew unless you cancel
• You'll get reminders: We'll email you 30 days before credits expire

🔒 privacy & your data

• You own your content: All event data and guest messages belong to you
• We process it: We store and process your data to provide the service (video compilation, storage, etc.)
• Where it's stored: U.S. cloud servers (AWS, Google Cloud, etc.)
• Security: We use encryption and standard security practices, but nothing is 100% secure
• You're responsible for: Getting proper consent from guests when collecting their data
• Privacy laws: You must comply with GDPR, CCPA, and other privacy laws
• Export anytime: Download all your data whenever you want
• Delete anytime: Request deletion through settings or email support@entrinsia.com

🎬 video compilation

• We automatically compile guest messages into one video
• Processing usually takes minutes to hours after your event
• Videos are stored based on your plan or event credit terms
• You own the compiled video
• We don't guarantee perfect quality - processing may have minor issues
• Download your video before storage period expires

⚖️ legal stuff (the important bits)

disclaimers

• Service is "as-is": We don't guarantee it'll be perfect, uninterrupted, or error-free
• Use at your own risk: We're not liable for lost data, device damage, or event issues
• No professional advice: This isn't legal, tax, or professional advice

liability limits

• Maximum we'll pay: The greater of what you paid us in the last 12 months or $100
• No indirect damages: We're not liable for lost profits, data, or business interruption
• This is a fundamental term: We couldn't offer the service at this price without these limits

you'll defend us if

• Your content or events violate someone's rights
• You break laws (especially privacy or recording laws)
• Guests at your event cause problems
• You didn't get proper consent from guests or minors

disputes & arbitration

• Try to resolve informally first: Email support@entrinsia.com
• Arbitration required: Most disputes go to binding arbitration, not court
• No class actions: You agree to resolve disputes individually, not as a class
• Delaware or California law applies
• You have 1 year: Claims must be filed within 1 year or they're barred
• You can opt out: Email within 30 days to opt out of arbitration

🚫 we can terminate if

• You violate this agreement
• You engage in illegal or harmful behavior
• You don't pay for services
• Your account is inactive for 2+ years
• We're legally required to
• We discontinue the service

If we terminate: You have 30 days to export your data, then we may delete it.

📋 key policies to know

• DMCA compliance: We respond to copyright infringement notices
• No biometric identification: We don't do facial recognition or biometric analysis
• Service changes: We can modify features, pricing, or the app with notice
• No guarantees: We can't promise 100% uptime or data preservation
• Export restrictions: Can't use in embargoed countries
• Third-party services: We use Stripe, AWS, etc. - they have their own terms